1. Acceptance of Terms
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. User Eligibility
The Site is available only to individuals who meet the CODE LAVIE terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to CODE LAVIE, and who have authorized CODE LAVIE to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. Additionally, COD (Cash on Delivery) and installment payment options are available for eligible purchases.
3. Privacy Policy
Our Privacy Policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Site, you consent to the processing described therein and warrant that all data provided by you is accurate.
4. Prohibitions and Failure to Comply
You must not misuse this Website. You will not commit or encourage a criminal offense, transmit or distribute a virus, trojan, worm, logic bomb, or post any other material on the Site which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene.
5. Intellectual Property, Software, and Content
The intellectual property rights in all software and content made available to you on or through this Site remain the property of CODE LAVIE or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by our Site and its licensors.
6. Terms of Sale
- By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
- Dispatch times may vary depending on availability, and any guarantees or representations made as to delivery times are subject to any delays resulting from postal service disruptions or force majeure events, for which we will not be responsible.
- We cannot guarantee the accuracy, completeness, or timeliness of information provided on this site. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
- This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
- Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
- We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
7. Account
You may choose to register at our Site. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username, and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
8. Third Party Links
We may include hyperlinks on this Site to other websites or resources operated by parties other than CODE LAVIE. CODE LAVIE has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages.
9. Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.
10. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
11. Governing Law and Jurisdiction
These T&C are to be construed in accordance with the laws of Vietnam, and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Vietnam courts.
12. Returns
Eligible items can be returned within 30 days in their original condition. Customized items, perishables, and hygiene-sensitive products are non-returnable. Contact customer service for return authorization. Return shipping costs apply unless items are faulty.
13. Delivery
- Delivery dates are provided as estimates, not guarantees.
- Expedited shipping is available for an additional charge.
- Orders are processed and shipped on business days, excluding public holidays.
14. Bounced Parcels and Transfer of Product Ownership
- Customers are responsible for providing an accurate delivery address. If a parcel is returned due to incorrect address information or failure to claim, we will contact you to arrange redelivery. Additional charges may apply.
- Customers accept all liability for loss or damage once the shipment is recorded as delivered by the shipping carrier. We are not liable for lost or stolen packages after delivery confirmation to the address provided during checkout.
- Customers must ensure a secure delivery location. It is advised to monitor tracking details and arrange for secure receipt of the package.
- In case of delivery disputes, CODE LAVIE will furnish proof of delivery as marked by the shipping carrier. Subsequent disputes are to be addressed directly with the shipping carrier by the customer.
15. Entire Agreement
Notwithstanding the failure or delay by us to exercise or enforce any right or provision contained in these Terms of Service, such failure or delay shall not be deemed a waiver of those rights or provisions. All rights and provisions under these Terms of Service shall remain in full force and effect and may be exercised or enforced at any time.
These Terms of Service, together with any policies or operating rules published by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
In the event of any ambiguity or uncertainty in the interpretation of these Terms of Service, such ambiguity or uncertainty shall not be construed against the drafting party by virtue of a rule of construction that interpretation should be against the drafting party.